Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery.
These benefits include:
• Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent.
• Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation.
• Filter Noise: AI-powered technology distinguishes background noise from human voices.
• Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.
Description
Double your daily connection rate and utilize parallel calling strategies in your cold outreach. Zappx allows you to upload lead lists and simultaneously contact five individuals at once, while efficiently filtering out incorrect numbers, automating voicemail messages, and connecting you with live prospects. You can reach up to five potential clients simultaneously, and the system intelligently directs you to the first available person when one hangs up. The software not only eliminates wrong numbers but also automates voicemails and seamlessly connects calls to actual prospects. It boasts features like power dialing, advanced filtering, and automation, along with local presence through rotating area codes tailored to the prospect's location. Moreover, its AI-driven functionalities encompass automated call transcription, sentiment analysis, and comprehensive call summaries, complemented by real-time analytics that provide immediate feedback, live leaderboards, and performance evaluations. Designed by sales professionals for their peers, Zappx revolutionizes outbound sales techniques with its rapid dialing functionalities, ensuring users can connect with more prospects in a shorter timeframe, ultimately enhancing sales success. By integrating these advanced features, Zappx helps users streamline their sales processes and achieve better results.
API Access
Has API
API Access
Has API
Integrations
Avaya Aura
Cisco AnyConnect
Enghouse Interactive Contact Center
Five9
Twilio
Integrations
Avaya Aura
Cisco AnyConnect
Enghouse Interactive Contact Center
Five9
Twilio
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com
Vendor Details
Company Name
Zappx
Website
www.tryzappx.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys