Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery.
These benefits include:
• Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent.
• Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation.
• Filter Noise: AI-powered technology distinguishes background noise from human voices.
• Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.
Description
Meeami has developed an advanced AI-driven super wide band noise suppression technology that delivers exceptional performance and low power consumption for various edge devices, including laptops, smartphones, automotive systems, and wearables. Additionally, it is tailored for embedded systems like DSP mixers used in meeting spaces. Users can easily access our noise-canceling virtual driver application compatible with both Windows and Mac, ensuring a clear and distraction-free experience during calls and conferences. The technology is capable of operating on application processors such as Intel, AMD, M1, and Snapdragon, as well as DSP chips, providing low latency essential for real-time communication. It effectively cancels out more than 50 different types of background noises, including clock ticking, dog barking, door slamming, and crying babies. With over 20 years of expertise in audio solutions, Meeami originated as a spin-off from the media processing and real-time communications division of Imagination Technologies, establishing itself as a leading force in IP communications and voice IoT technology platforms that cater to voice, video, and messaging services. This commitment to innovation positions Meeami as a trusted partner in enhancing communication clarity across multiple platforms and devices.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Aura
Yes
Cisco AnyConnect
Yes
Enghouse Interactive Contact Center
Yes
Five9
Yes
Twilio
Yes
Integrations
Avaya Aura
No
Cisco AnyConnect
No
Enghouse Interactive Contact Center
No
Five9
No
Twilio
No
Pricing Details
Contact Us
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com
Vendor Details
Company Name
Meeami
Country
United States
Website
meeamitech.com/ai-swb-noise-suppression/
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
Yes
Preview Dialer
No
Progressive Dialer
No
Surveys
No