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Average Ratings 0 Ratings
Description
Easily and swiftly design reflector or lens geometries using LucidShape FunGeo, which utilizes innovative algorithms to automatically generate optical shapes tailored to specified illuminance and intensity patterns. This distinctive and practical method allows you to prioritize overall design goals instead of getting bogged down by the complexities of intricate optical elements. By utilizing GPUTrace, you can significantly speed up LucidShape illumination simulations, achieving remarkable enhancements in processing speed. As the pioneering optical simulation software harnessing the power of graphics processing units, LucidShape offers speed improvements that far exceed traditional multithreading methods. Additionally, LucidShape's visualization tool provides a platform to showcase luminance effects when various light sources interact within a model, allowing for a comprehensive depiction of the interplay between system geometry and illumination. This combination of powerful features makes LucidShape an invaluable asset for designers and engineers in the optical field.
Description
LucidVueCX compiles and evaluates all forms of customer interactions, such as voice calls, social media engagements, online reviews, and more, spanning both digital and live agent platforms. By delving into these in-depth conversations, executives gain a comprehensive understanding of their customer demographics, enabling them to observe, assess, and influence customer dialogues to improve productivity, mitigate risks, and enhance media efficiency. Each interaction from consumers provides valuable feedback and ideas that can drive revenue, yet a significant portion of this input often goes unacknowledged or is buried within siloed KPIs and dispositions, causing critical insights to be overlooked. LucidVueCX's advanced linguistic models automatically scrutinize incoming data, identifying patterns and essential keywords within customer dialogues, thus translating them into deeper insights that can guide CX transformation initiatives. Furthermore, the automated real-time identification of key terms and important remarks from client interactions can act as "early warning" signals for changes in customer sentiment, allowing businesses to adapt proactively. This capability not only enhances responsiveness but also ensures that every customer voice is heard and valued in the overall strategy.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Amazon
Amazon Web Services (AWS)
YouTube
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Synopsys
Founded
1986
Country
United States
Website
www.synopsys.com/optical-solutions/lucidshape/lucidshape.html
Vendor Details
Company Name
Ignite Tek
Country
United States
Website
www.ignite-tek.com/lucid.html
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback