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Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
Description
Engaged employees contribute to happier guests, and our cashless tipping application is a vital element of a comprehensive set of hospitality workforce solutions aimed at attracting, empowering, and retaining exceptional talent. These tools are specifically crafted to enhance your team's efficiency while fostering a culture of loyalty and commitment. With integrated referral programs and appealing rewards for team members, you can effectively recruit and maintain outstanding employees. Provide your staff with robust, user-friendly tools that enable them to accomplish more in a shorter timeframe. By utilizing these resources, you demonstrate your investment in their wellbeing and align with their aspirations, all while allowing for a swift launch without the hassle of intricate setup processes. Our offerings are driven by innovation and collaboration, featuring built-in financial tools and sophisticated analytics, as well as continuous support from industry professionals. We leverage real guest tipping data to analyze tipping trends, underscoring our understanding that motivated employees lead to satisfied guests. In essence, our suite of hospitality workforce solutions, which includes a seamless cashless tipping experience for guests, is meticulously designed to ensure the retention of top-tier talent while enhancing overall operational success.
API Access
Has API
API Access
Has API
Integrations
Agoda
Amadeus Central Reservations System (CRS)
AnyChart
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Google
Infor POS
Integrations
Agoda
Amadeus Central Reservations System (CRS)
AnyChart
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Google
Infor POS
Pricing Details
€100 per hotel per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Vendor Details
Company Name
Shiny
Website
www.stayshiny.co
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
