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Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
Description
ProfitSword delivers advanced business intelligence solutions tailored for hotels, management firms, and ownership groups, facilitating rapid, data-informed decision-making while reducing the need for manual tasks. By automating the data collection process, users can obtain a consolidated perspective on portfolio performance in real-time, enhancing both visibility and operational efficiency. The platform minimizes the necessity for manual data entry and analysis by integrating all systems across the property into one cohesive interface. As a pioneer in hospitality business intelligence, ProfitSword is set to roll out improved user experiences and security enhancements, in addition to refining document management and workflows specifically designed for night auditors. Real estate development and asset management companies within the hospitality sector capitalize on their partnership with ProfitSword, gaining effortless access to real-time business analytics that empower prompt and well-informed decision-making, ultimately fostering sustainable growth for the organization. This innovative approach not only streamlines operations but also positions clients to respond swiftly to market changes and opportunities.
API Access
Has API
API Access
Has API
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Event Temple
Expedia
Facebook
Fork
Google
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Event Temple
Expedia
Facebook
Fork
Google
Pricing Details
€100 per hotel per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Vendor Details
Company Name
Actabl
Founded
2022
Country
United States
Website
actabl.com/profitsword/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label