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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Establish real-world tasks to evaluate how well your product aligns with genuine customer needs. Create your unique tasks and inquiries, emphasizing the aspects that are critical to your goals. Whether you choose to gather feedback from hundreds of users or just a select few is entirely up to you. By capturing video and audio of user interactions, you can gain valuable insights into their actual experiences with your product. Loop11 facilitates both moderated and unmoderated user testing to help you grasp your customers' experiences across various settings. It simplifies testing across multiple devices, enabling you to gain a comprehensive understanding of user interactions. With Loop11, the emphasis is placed on your research efforts instead of the logistical details of the study. You can evaluate prototypes, live websites, and even competitor offerings without needing to modify your product's code. This approach allows you to create enhanced user experiences and make better-informed decisions by prioritizing customer feedback in your business strategy. Ultimately, focusing on the user experience will lead to more successful outcomes for your product.

Description

User Insights provides a straightforward way to gain a deeper understanding of your customer's perceptions regarding your website. With this service, you can gather valuable suggestions for enhancements, tackle pain points, boost conversion rates, and much more without the need for guesswork or speculation. Gain confidence in your decision-making as you refine your site based on genuine user feedback. Engaging with users is crucial for developing a product that truly meets their needs, and we simplify that process; all we require is a link. This link can be distributed to our panel of testers, or you can share it with your own audience. Unlike our competitors, who believe in charging extra for additional features, we include all our offerings for every test without any hidden fees. Moreover, we don’t see the need for a subscription model for user testing, which is why we don’t implement one. We ensure that testers spend a minimum of five minutes on your site, as we believe that any important insights will become apparent in that timeframe. After all, users lingering for over 20 minutes are often not the ones whose opinions you need the most help deciphering. Our focus is to assist you in understanding your users effectively and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CleverX Yes 
TestingTime Yes 

Integrations

CleverX No 
TestingTime No 

Pricing Details

$179 per month
Free Trial No 
Free Version No 

Pricing Details

$20 per user tests
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Loop11

Country

Australia

Website

www.loop11.com

Vendor Details

Company Name

User Insights

Website

userinsights.com

Product Features

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

UX

Animation No 
For Mobile Yes 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording Yes 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

Alternatives

Alternatives