Average Ratings 2 Ratings
Average Ratings 2,277 Ratings
Description
LogMeIn Pro is a trusted remote access solution designed to provide seamless and secure connectivity to PCs and Macs from any device, including desktops and mobile phones. It enables individuals and small businesses to access their work computers remotely, improving flexibility and productivity by turning any location into a functional office. Key features include unlimited user access, quick file transfers, remote printing capabilities, and support for multi-monitor setups to mirror multiple screens remotely. The platform also integrates Bitdefender antivirus for comprehensive protection against malware and online threats. Various pricing plans cater to different needs, allowing access to 2, 5, or 10 computers with annual billing. Users benefit from a secure connection, easy setup, and features designed to simplify remote work. Testimonials highlight how LogMeIn Pro keeps business owners and staff connected and productive from afar. Overall, it reduces downtime and eliminates the need for daily commutes, enabling better work-life balance.
Description
Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes.
Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
API Access
Has API
No
API Access
Has API
Yes
Integrations
FirmScribe
No
AgencyPlatform
No
CyberFOX Password Manager
Yes
Freshdesk
No
Google Workspace
No
Incident IQ
No
Jira
No
Jira Service Management
No
ManageEngine ServiceDesk Plus
No
OpenVoice
Yes
Integrations
FirmScribe
Yes
AgencyPlatform
Yes
CyberFOX Password Manager
No
Freshdesk
Yes
Google Workspace
Yes
Incident IQ
Yes
Jira
Yes
Jira Service Management
Yes
ManageEngine ServiceDesk Plus
Yes
OpenVoice
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GoTo
Founded
2003
Country
United States
Website
www.logmein.com/products/pro
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/assist/
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
No
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
Network Security
Access Control
Yes
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
Yes
Intrusion Detection System
Yes
Threat Response
No
VPN
Yes
Vulnerability Scanning
No
Remote Desktop
Chat
No
Cross-Platform Access
Yes
File Transfer
No
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
Yes
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
Yes
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
No
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
Yes
Screen Recording
Yes
