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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your visibility and maintain engagement with your clientele! Whether you operate a small business or oversee a multi-location brand, we offer solutions to boost your online presence, oversee your reviews, and improve your business’s online reputation. With the Localorm dashboard, you can efficiently manage your listings, interact with customer feedback, and access regular reports. Are you aware of what your customers are saying about your offerings in the digital space? Listening to customer feedback and actively engaging with them by managing online reviews is crucial. Research indicates that a single negative review can increase the likelihood of losing a customer by 24%, particularly when compared to competitors, making it vital to protect your online reputation. The intuitive Localorm online reputation management tool is tailored for businesses like yours, providing a cloud-hosted dashboard that is both accessible and straightforward. Localorm not only facilitates customer interactions but also equips you with valuable insights into your brand's online perception, empowering you to make informed decisions.

Description

RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Profile No 
Trustpilot No 
Zapier No 

Integrations

Google Business Profile Yes 
Trustpilot Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/location/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nuance Digital

Country

Qatar

Website

www.localorm.com

Vendor Details

Company Name

RightResponse AI, Inc.

Founded

2022

Country

United States

Website

www.rightresponseai.com

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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