Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Companies of all sizes—from single location shops to Fortune 500 international brands—use LocalClarity's platform to enhance local search discovery, improve brand reputations, and engage customers.
Core Offering:
* Review Management
* Local Listings
* Local Social
* Search Insights
* Report Distribution
* Competitor Tracking
Distinctive Capabilities:
* Image Management
* Bulk listing via Spreadsheet
* Review Sentiment & Emotion
* Automation Engine
* Generative AI Responses
* App & Software Reviews
* Language Workflows
* Auto Response
Description
Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.
API Access
Has API
Yes
API Access
Has API
No
Integrations
App Store
Yes
Booking.com
Yes
Facebook
Yes
Foursquare
Yes
Google Business Profile
Yes
Google Play
Yes
Lazada
No
Shopee
No
TikTok Shop
No
Tripadvisor
Yes
Integrations
App Store
No
Booking.com
No
Facebook
No
Foursquare
No
Google Business Profile
No
Google Play
No
Lazada
Yes
Shopee
Yes
TikTok Shop
Yes
Tripadvisor
No
Pricing Details
$12 per month
$12 per location monthly
Enterprise & Agency pricing available
Enterprise & Agency pricing available
Free Trial
Yes
Free Version
No
Pricing Details
Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LocalClarity
Founded
2017
Country
United States
Website
www.localclarity.com
Vendor Details
Company Name
TIA Reviews Pte. Ltd.
Founded
2026
Country
Singapore
Website
tia-reviews.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
Yes
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No