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Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
Transform your lobby into a hub of innovation with W3lcome, an advanced iPad visitor management system designed to enhance the guest experience right from the front desk. Make an unforgettable first impression by displaying your logo and brand colors as soon as visitors arrive, reinforcing your brand identity. Ensure your guests feel welcomed and oriented by providing custom ID badges featuring your logo and essential information. By streamlining the check-in process, you can devote more attention to your visitors and enhance their overall experience. Nobody enjoys the hassle of signing multiple documents in the lobby; therefore, integrating document signing into the check-in process is a smart solution. With your team promptly notified, visitors won't have to wait unnecessarily, ensuring a seamless flow. Are you interested in elevating your visitor experience? Consult with one of our specialists to discover how W3lcome can make a lasting impression on your guests. The iPad allows your visitors to input their information directly, creating a smooth and positive experience right from the start, while also setting the tone for their entire visit. This innovative system not only showcases your commitment to excellence but also significantly improves visitor satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$70 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
W3lcome Digital Sign-in
Founded
2018
Country
Switzerland
Website
w3lcome.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List