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Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
Enhance the experience in your lobby or waiting area by offering top-notch news, sports, music, and lifestyle programming that captivates both customers and clients. By delivering the sports and entertainment that people truly enjoy, you can elevate the overall experience for your patrons. Foster a calming, inspiring, or energizing environment for both clients and employees through uninterrupted, commercial-free background music. Every business stands to gain customer satisfaction and a competitive advantage by incorporating high-quality HDTV in their waiting areas. Additionally, cable and streaming TV services from Sparklight Business can effectively keep employees engaged, informed, and entertained during their breaks, promoting a more vibrant workplace culture. This holistic approach not only improves client interactions but also boosts employee morale, creating a win-win scenario for everyone involved.
API Access
Has API
API Access
Has API
Integrations
Android TV
Apple tvOS
Pricing Details
$70 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
Sparklight Enterprise
Founded
1986
Country
United States
Website
business.sparklight.com/small-business/video
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management