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Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
The LobbyWorks Visitor Management Suite significantly improves your investment in access control and perimeter security by offering a straightforward and efficient method to register, badge, and monitor visitors. It empowers you to produce comprehensive visitor traffic reports while enforcing security policies for visitors and contractors. With its combination of power and flexibility, LobbyWorks is ideally suited for both small single-site applications using the Express Edition and larger regional WAN-based network installations with the Premier Edition. The available system options enable you to customize your visitor management setup to best suit your specific requirements. Registration for visitors is quick and user-friendly, taking place either at a guard station or via an optional self-registration kiosk. Upon a visitor's arrival, LobbyWorks scans their photo ID or business card, promptly verifies if they are expected or have previously accessed the facility, and ensures they are not on any watch list. This streamlined approach not only enhances security but also improves the overall experience for both staff and visitors alike.
API Access
Has API
API Access
Has API
Integrations
Microsoft Entra ID
Pricing Details
$70 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
Honeywell
Country
United States
Website
www.security.honeywell.com/product-repository/lobbyworks-vms
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List