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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

LiveSupporti serves as a vital live chat solution that links your website with your customers, facilitating real-time conversations with visitors. Integration is a breeze; simply insert a single line of code into your site and you’re ready to engage with clients. Even when you're not available, you’ll receive offline messages from clients, allowing you to initiate email discussions straight from your dashboard. All communications via live chat are secured with encryption and SSL protection. You'll receive sound alerts and visual notifications when new messages arrive, ensuring you never miss a request. Additionally, you can track the origins of your chat requests effortlessly. The customization options allow you to select colors and design features for your live support chat widget, ensuring it harmonizes perfectly with your website's aesthetic. No coding expertise is necessary for this process, as adjustments can be easily made through the settings page in your live support account, making it accessible for everyone looking to enhance their customer interaction.

Description

Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
FunnelMaker No 
Help Scout No 
InsertChat No 
Kommo No 
LearnWorlds No 
Livespace No 
Mad Mimi No 
Mailchimp No 
Maropost Marketing Cloud No 
Nutshell No 
Open eLMS No 
Routee No 
Salesmachine No 
Saphyte No 
Stackreaction No 
Venntive No 
Vervemail No 
Vtiger Help Desk No 
Workers by Delos No 

Integrations

BigCommerce Yes 
FunnelMaker Yes 
Help Scout Yes 
InsertChat Yes 
Kommo Yes 
LearnWorlds Yes 
Livespace Yes 
Mad Mimi Yes 
Mailchimp Yes 
Maropost Marketing Cloud Yes 
Nutshell Yes 
Open eLMS Yes 
Routee Yes 
Salesmachine Yes 
Saphyte Yes 
Stackreaction Yes 
Venntive Yes 
Vervemail Yes 
Vtiger Help Desk Yes 
Workers by Delos Yes 

Pricing Details

$5 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LiveSupporti.com

Website

www.livesupporti.com

Vendor Details

Company Name

Olark

Founded

2009

Country

United States

Website

www.olark.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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