Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The ACD model is designed to optimize the balance between customer service excellence and operational efficiency by incorporating various strategies such as saturation, sequence, and priority. By implementing this model, businesses can enhance visitor satisfaction through the automatic identification of repeat customers, allowing for quick access to their information and past conversations. This facilitates agents' understanding of crucial customer details, thereby improving the overall communication efficiency. Furthermore, Live800 enhances this experience with its automatic process design, enabling agents to seamlessly manage multiple chats from various sources and channels simultaneously. The Frequent Response Suggestion feature in Live800 stores a plethora of commonly used texts, links, and files, allowing agents to respond to visitors with a single click. Additionally, Live800 intelligently predicts the required responses as agents type, eliminating the hassle of searching extensively for information. Overall, this integrated system significantly streamlines customer interactions, ultimately leading to better service outcomes.
Description
TinyFish is a web infrastructure platform for developers and AI teams building agents and applications that need to access or operate across the web.
The platform includes four connected product surfaces:
1. Search provides agent-optimized web search with current results structured for AI consumption.
2. Fetch extracts clean content from specified URLs and returns it as markdown, JSON, or HTML. It supports dynamic, JavaScript-heavy, and single-page application websites.
3. Browser provides managed cloud Chrome sessions, fingerprinting, session infrastructure, scaling, and browser management.
4. Web Agent takes a goal and a URL, navigates a website, works through filters and pagination, fills forms, authenticates when required, and returns the requested result.
5. Vault and Profiles support Web Agent workflows by securely handling credentials and identity for authenticated website operations.
Together, these capabilities allow developers to move from web discovery and content retrieval into complete, multi-step web operations without assembling and maintaining separate infrastructure products.
API Access
Has API
No
API Access
Has API
No
Integrations
Cursor
No
Dify
No
HTML
No
JSON
No
Model Context Protocol (MCP)
No
OpenClaw
No
Python
No
Vercel
No
n8n
No
Integrations
Cursor
Yes
Dify
Yes
HTML
Yes
JSON
Yes
Model Context Protocol (MCP)
Yes
OpenClaw
Yes
Python
Yes
Vercel
Yes
n8n
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0.016
Pay as you go
INCLUDES
– Search and Fetch free at any Wallet balance
– Agent ($0.0016 per step - limit: 2 concurrent runs and Browser ($0.002 -limit: 5 concurrent sessions) metered against your Wallet
– No subscription and no monthly minimum
– Vault + Profile
– Auto-reload
– SDKs, CLI, and MCP
INCLUDES
– Search and Fetch free at any Wallet balance
– Agent ($0.0016 per step - limit: 2 concurrent runs and Browser ($0.002 -limit: 5 concurrent sessions) metered against your Wallet
– No subscription and no monthly minimum
– Vault + Profile
– Auto-reload
– SDKs, CLI, and MCP
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GoldArmor
Founded
2003
Country
China
Website
en.live800.com
Vendor Details
Company Name
TinyFish
Founded
2024
Country
United States
Website
www.tinyfish.ai/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes