Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Chatstack stands out as the premier choice for self-hosted PHP live chat software, offering numerous advantages that surpass those of rival live chat platforms. It is designed to be easily integrated into your website, utilizing PHP and MySQL for seamless installation, which is particularly beneficial for users without technical expertise. With its intuitive interface, you can effectively communicate with your customers and swiftly address their inquiries, fostering strong customer relationships. The absence of subscription fees and ongoing monthly costs makes our online chat software an incredibly budget-friendly solution for enhancing customer service on your website. You can fully personalize the live chat widget or optional popup client window, incorporating your brand's logo, color scheme, and customized welcome messages to enhance user engagement. For those seeking a more tailored experience, advanced customization options are available through the modification of template CSS files, allowing for a completely bespoke design. Moreover, Chatstack is compatible with major operating systems, providing dedicated applications for Windows, Mac, and Linux, ensuring that your entire team can access the software effortlessly across all their devices. This flexibility and ease of use make Chatstack an indispensable tool for businesses aiming to improve their online communication strategies.
Description
Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
No
Google Analytics
No
LinkedIn
No
MySQL
Yes
NetSuite
No
Parsey
No
Salesforce Agentforce Service
No
WordPress
No
X (Twitter)
No
Zendesk
No
Integrations
Facebook
Yes
Google Analytics
Yes
LinkedIn
Yes
MySQL
No
NetSuite
Yes
Parsey
Yes
Salesforce Agentforce Service
Yes
WordPress
Yes
X (Twitter)
Yes
Zendesk
Yes
Pricing Details
$149 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$19.95 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chatstack
Country
Australia
Website
www.chatstack.com
Vendor Details
Company Name
Velaro
Founded
2000
Country
United States
Website
www.velaro.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes