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Description
Our AI system is designed to manage straightforward inquiries such as location and accommodation preferences across your websites and social media platforms, while directing potential leads to our live agents available around the clock for enhanced conversion rates. Engage with your audience more effectively through popular platforms like Facebook, WhatsApp, and your website, bringing your projects closer to potential customers. We also offer the ability to transfer ongoing conversations from our agents to your sales team without any interruption, ensuring a seamless experience. You will receive instant notifications for on-site visits and potential closure leads while they are still active online! LivProp ensures that you connect with the most promising site visit leads in real time. Our human agents actively engage in conversations to understand the buyer's needs and provide tailored information that can significantly sway their purchasing decisions. At LivProp, we pride ourselves on providing comprehensive agent support at all hours, with our team expertly trained to maintain approaches and strategies that are in line with your brand's image and values. This dedication to brand consistency not only enhances customer trust but also fosters long-term relationships with potential buyers.
Description
Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Analytics
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WhatsApp
WordPress
X (Twitter)
Zendesk
Integrations
Facebook
Google Analytics
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WhatsApp
WordPress
X (Twitter)
Zendesk
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
$19.95 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LivProp
Country
India
Website
livprop.net
Vendor Details
Company Name
Velaro
Founded
2000
Country
United States
Website
www.velaro.com
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking