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Description
Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.
Description
Usermuse is an AI tool designed to assist anyone engaged in customer communications by transforming meetings into clear roadmaps. It integrates seamlessly with platforms like Zoom, Microsoft Teams, and Google Meet. Once a call concludes, Usermuse generates transcripts and systematically analyzes them to extract valuable product insights, including user needs, pain points, and sentiment ratings. Furthermore, it organizes and filters these insights across multiple conversations, providing the Product team with a coherent summary to inform their decision-making processes. Product Managers, Designers, and Researchers utilize Usermuse for thorough qualitative user research, while Sales and Customer Success teams can effortlessly share critical insights back to the Product team from their interactions with both current and prospective customers. This streamlined approach ensures that product teams can quickly export the synthesized findings to their preferred collaboration tools, thereby enhancing overall efficiency and communication. In this way, Usermuse significantly elevates the quality of insights derived from customer interactions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Meet
Microsoft Teams
Zoom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Listen Labs
Founded
2023
Country
United States
Website
listenlabs.ai/
Vendor Details
Company Name
Usermuse
Founded
2024
Country
United States
Website
www.usermuse.ai
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management