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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.

Description

Usermuse is an AI tool designed to assist anyone engaged in customer communications by transforming meetings into clear roadmaps. It integrates seamlessly with platforms like Zoom, Microsoft Teams, and Google Meet. Once a call concludes, Usermuse generates transcripts and systematically analyzes them to extract valuable product insights, including user needs, pain points, and sentiment ratings. Furthermore, it organizes and filters these insights across multiple conversations, providing the Product team with a coherent summary to inform their decision-making processes. Product Managers, Designers, and Researchers utilize Usermuse for thorough qualitative user research, while Sales and Customer Success teams can effortlessly share critical insights back to the Product team from their interactions with both current and prospective customers. This streamlined approach ensures that product teams can quickly export the synthesized findings to their preferred collaboration tools, thereby enhancing overall efficiency and communication. In this way, Usermuse significantly elevates the quality of insights derived from customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Meet
Microsoft Teams
Zoom

Integrations

Google Meet
Microsoft Teams
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Listen Labs

Founded

2023

Country

United States

Website

listenlabs.ai/

Vendor Details

Company Name

Usermuse

Founded

2024

Country

United States

Website

www.usermuse.ai

Product Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Features

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