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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Linkup is an innovative AI tool that enhances language models by allowing them to access and engage with real-time web information. By integrating directly into AI workflows, Linkup offers a method for obtaining relevant, current data from reliable sources at a speed that's 15 times faster than conventional web scraping approaches. This capability empowers AI models to provide precise, up-to-the-minute answers, enriching their responses while minimizing inaccuracies. Furthermore, Linkup is capable of retrieving content across various formats such as text, images, PDFs, and videos, making it adaptable for diverse applications, including fact-checking, preparing for sales calls, and planning trips. The platform streamlines the process of AI interaction with online content, removing the complexities associated with traditional scraping methods and data cleaning. Additionally, Linkup is built to integrate effortlessly with well-known language models like Claude and offers user-friendly, no-code solutions to enhance usability. As a result, Linkup not only improves the efficiency of information retrieval but also broadens the scope of tasks that AI can effectively handle.

Description

SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle. Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution. The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement. The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Axis LMS
Claude
Contentful
Docebo
Gemini
Grok
Joomla!
KnowledgeOwl
Microsoft SharePoint
Mimasa AI
MindTouch
Orthogonal
Python
Seismic
Skilljar
Slack
Wistia
WordPress
YouTube

Integrations

Adobe Marketo Engage
Axis LMS
Claude
Contentful
Docebo
Gemini
Grok
Joomla!
KnowledgeOwl
Microsoft SharePoint
Mimasa AI
MindTouch
Orthogonal
Python
Seismic
Skilljar
Slack
Wistia
WordPress
YouTube

Pricing Details

€5 per 1,000 queries
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Linkup

Founded

2024

Country

France

Website

www.linkup.so/

Vendor Details

Company Name

SearchUnify

Founded

2008

Country

India

Website

www.searchunify.com

Product Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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