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Description
Linkup is an innovative AI tool that enhances language models by allowing them to access and engage with real-time web information. By integrating directly into AI workflows, Linkup offers a method for obtaining relevant, current data from reliable sources at a speed that's 15 times faster than conventional web scraping approaches. This capability empowers AI models to provide precise, up-to-the-minute answers, enriching their responses while minimizing inaccuracies. Furthermore, Linkup is capable of retrieving content across various formats such as text, images, PDFs, and videos, making it adaptable for diverse applications, including fact-checking, preparing for sales calls, and planning trips. The platform streamlines the process of AI interaction with online content, removing the complexities associated with traditional scraping methods and data cleaning. Additionally, Linkup is built to integrate effortlessly with well-known language models like Claude and offers user-friendly, no-code solutions to enhance usability. As a result, Linkup not only improves the efficiency of information retrieval but also broadens the scope of tasks that AI can effectively handle.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
Axis LMS
Claude
Contentful
Docebo
Gemini
Grok
Joomla!
KnowledgeOwl
Microsoft SharePoint
Integrations
Adobe Marketo Engage
Axis LMS
Claude
Contentful
Docebo
Gemini
Grok
Joomla!
KnowledgeOwl
Microsoft SharePoint
Pricing Details
€5 per 1,000 queries
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Linkup
Founded
2024
Country
France
Website
www.linkup.so/
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery