
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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LM-Kit.NET is an enterprise-grade toolkit designed for seamlessly integrating generative AI into your .NET applications, fully supporting Windows, Linux, and macOS. Empower your C# and VB.NET projects with a flexible platform that simplifies the creation and orchestration of dynamic AI agents.
Leverage efficient Small Language Models for on‑device inference, reducing computational load, minimizing latency, and enhancing security by processing data locally. Experience the power of Retrieval‑Augmented Generation (RAG) to boost accuracy and relevance, while advanced AI agents simplify complex workflows and accelerate development.
Native SDKs ensure smooth integration and high performance across diverse platforms. With robust support for custom AI agent development and multi‑agent orchestration, LM‑Kit.NET streamlines prototyping, deployment, and scalability—enabling you to build smarter, faster, and more secure solutions trusted by professionals worldwide.
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Agent Search on Gemini Enterprise Agent Platform
Agent Search on Gemini Enterprise Agent Platform is an advanced search solution that brings Google-level search capabilities to enterprise data and applications. It allows developers to create intelligent search experiences for websites and internal systems using both structured and unstructured data. By incorporating generative AI, the platform replaces basic keyword matching with conversational and context-aware search results. It functions as a ready-to-use retrieval augmented generation (RAG) system, grounding AI responses in enterprise data for improved accuracy. The platform simplifies complex backend processes such as ETL, indexing, and embedding generation, reducing development time significantly. It offers industry-specific solutions for sectors like healthcare, media, and retail, enabling more personalized and relevant search experiences. Developers can also build custom solutions using APIs for vector search, document parsing, and ranking. The integration with vector databases allows for advanced semantic search and recommendation systems. With minimal setup, users can deploy search engines directly into websites or applications. Continuous refinement tools help optimize search performance and relevance. Overall, it empowers businesses to deliver faster, smarter, and more engaging search experiences powered by generative AI.
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Inquir
Inquir is a cutting-edge platform powered by artificial intelligence, designed to empower users in crafting bespoke search engines that cater specifically to their unique data requirements. The platform boasts features such as the ability to merge various data sources, create Retrieval-Augmented Generation (RAG) systems, and implement search functionalities that are sensitive to context. Notable characteristics of Inquir include its capacity for scalability, enhanced security measures with isolated infrastructure for each organization, and an API that is friendly for developers. Additionally, it offers a faceted search capability for streamlined data exploration and an analytics API that further enriches the search process. With flexible pricing options available, from a free demo access tier to comprehensive enterprise solutions, Inquir meets the diverse needs of businesses of all sizes. By leveraging Inquir, organizations can revolutionize product discovery, ultimately boosting conversion rates and fostering greater customer loyalty through swift and effective search experiences. With its robust tools and features, Inquir stands ready to transform how users interact with their data.
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