Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bid farewell to disjointed and uncoordinated experiences. With LinkLive, all the essential tools for advanced digital engagement are consolidated into a single web platform. The era of the digital workplace has arrived, offering the flexibility you require. LinkLive empowers your teams to connect with customers securely from any location, at any time, and across the devices you are accustomed to using daily, all without the need for downloads. Our goal is to forge and secure intelligent connections that promote healthier lifestyles and financial well-being. Equip your customer service teams with a comprehensive array of AI-enhanced communication options, including chat, text, voice calls, and video conferencing, all within one integrated interface. Effortlessly toggle between different modes, share documents, co-browse, and schedule follow-ups without the hassle of switching between applications. Allow chatbots to handle minor tasks, freeing agents to concentrate on resolving more complex customer issues. Additionally, leverage an assortment of tools to analyze contact center metrics, assess agent performance, and strategically plan for high call volume periods. By streamlining these processes, LinkLive not only enhances operational efficiency but also elevates the overall customer experience.
Description
We are acknowledged as the foremost independent leader in the realm of exascale data center ecosystems, cutting-edge edge data center designs, top-tier telecommunications solutions, and pioneering technological advancements. Switch VAULT offers a highly secure data storage facility, supported by a military-grade security team from Switch. More than fifteen years ago, Rob Roy engineered the initial high-level Tempest environment for Switch, which has consistently adhered to industry-leading standards since it was established. The data center sectors of Switch VAULT will be the inaugural offerings of tempest-rated, accessible cloud storage environments for both private and public use, providing exceptional security. Additionally, Switch EDGE stands out as the only Class 4, system + system, air-transportable edge data center platform in the world. Our innovative edge data center designs facilitate low latency technologies while ensuring the resilience and reliability expected from a premier data center provider. This commitment to excellence positions us at the forefront of the industry, ready to adapt to the evolving technological landscape.
API Access
Has API
API Access
Has API
Integrations
Quickwork
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Revation Systems
Country
United States
Website
revation.com/linklive/
Vendor Details
Company Name
Switch
Founded
2000
Country
United States
Website
www.switch.com
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail