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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Each shift presents a new challenge to deliver consistent and exceptional service seamlessly. Utilizing our mobile workforce management software, Lighthouse, you gain real-time insights to ensure that every worker is exactly where they should be. You can oversee the progress of cleaning tasks, as well as monitor rotation loops and guard tours as they occur. Furthermore, continuous reporting aids in managing compliance with risk protocols, supports defense against potential claims, and highlights opportunities for improved efficiency. Designed specifically for top-tier security, cleaning, and facilities management firms in North America and the APAC region, Lighthouse caters to organizations that oversee numerous service personnel and assets across various locations. With an up-to-the-minute overview of all field activities, you can confidently ensure your teams maintain focus and productivity. Instant notifications regarding incidents, exceptions, and missed tasks allow for prompt responses to any unforeseen challenges, ensuring operations run smoothly at all times. This level of oversight not only enhances accountability but also contributes to the overall effectiveness of service delivery.

Description

Guard Management Software for Security Personnel. Monitor your security staff and keep a close eye on their movements. Ensure the utmost safety of your premises by utilizing NCF tags placed at key locations. Plan guard schedules effectively, whether for a single day or across multiple sites. In case of an emergency, receive immediate alerts from solidarity guards. Enhance your efficiency by implementing fully automated workflows for routine tasks. Guards can easily report incidents through photos and text messages. Track the punctuality of your guards in real-time, while also observing their live movements and addressing immediate concerns like incomplete patrols or unfulfilled responsibilities. Maintain comprehensive records and evaluate employee performance to inform reviews or reward systems. This software assists in delivering top-notch security services, complete with instant reports on all patrol checkpoints for thorough oversight. Additionally, it streamlines communication between guards and management to ensure that all security measures are effectively executed.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TEAM Software by WorkWave

Founded

1989

Country

United States

Website

teamsoftware.com/software/lighthouse/

Vendor Details

Company Name

Novagems

Founded

2017

Country

Canada

Website

novage.ms

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Alternatives

Alternatives

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