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Description
Lighthouse is a comprehensive hospitality technology platform built to drive revenue growth and operational efficiency. It centralizes hotel data across pricing, demand, competition, and distribution into one powerful solution. With forward-looking demand forecasting, Lighthouse helps hotels anticipate market shifts and optimize rates confidently. The platform provides access to extensive competitive pricing intelligence to ensure hotels stay aligned with market conditions. Portfolio reporting tools allow chains and management companies to track performance across multiple properties easily. Lighthouse also helps identify and resolve rate parity issues across distribution channels. AI-powered personalization tools strengthen direct booking strategies and guest engagement. Real-time dashboards simplify complex insights into actionable decisions. Global, top-rated customer support ensures smooth operations across time zones. Lighthouse enables hotels to uncover hidden opportunities and grow revenue faster.
Description
Encourage Your Guests to Bid for Room Enhancements
GUEST EXPERIENCE
1. Pre-Stay Email Notification
In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades.
2. Guests Submit Bids for Upgraded Rooms
Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact.
3. ...And Opt for Additional Services
Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.
API Access
Has API
API Access
Has API
Integrations
protel MICE
BookLogic
Booking Factory
Cloudbeds
FairPlanner
Frontdesk Anywhere
HotelConnect
IDeaS G3 RMS
Mews
Oracle MICROS POS
Integrations
protel MICE
BookLogic
Booking Factory
Cloudbeds
FairPlanner
Frontdesk Anywhere
HotelConnect
IDeaS G3 RMS
Mews
Oracle MICROS POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lighthouse
Founded
2012
Country
United Kingdom
Website
www.mylighthouse.com
Vendor Details
Company Name
Upsell Guru
Founded
2016
Country
Germany
Website
www.upsellguru.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
Product Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
