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Description
Tidal LightMesh IPAM provides network and infrastructure teams with a modern system of record for IP address space across cloud, hybrid, and on-premises environments. Its scale-able architecture supports complex distributed networks, including environments with millions of IPs, thousands of locations, overlapping address spaces, and multiple routing zones.
LightMesh combines visual IPAM with automated discovery. TreeView mapping, IPv4/IPv6 management, subnet planning, conflict detection, global search, and capacity monitoring provide a clear view of network resources. Microsoft DHCP synchronization brings servers, scopes, leases, reservations, and lease history into IPAM, while scheduled ICMP Ping Sweeps help identify active hosts. AWS, Azure, Cisco Meraki, and Nmap integrations extend visibility across cloud and network infrastructure.
An API-first architecture supports automation and integration with infrastructure workflows such as Terraform, Ansible, CI/CD, and security tooling. SSO, role-based access controls, Requestor workflows, detailed audit history, custom schemas, and multi-site management provide additional governance for enterprise teams.
LightMesh is available as SaaS or self-hosted for organizations that require greater control over deployment and data.
Description
Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google
No
Microsoft 365
No
Okta
No
Slack
No
Pricing Details
$35 USD per month
Free Forever - 1 user, <1,000 IPs, limits apply
Pro Plan - $35/month or $385/year
Team - $249/month or $2,739/year
Enterprise Plan - Customized Pricing
Pro Plan - $35/month or $385/year
Team - $249/month or $2,739/year
Enterprise Plan - Customized Pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
$40 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Tidal LightMesh
Founded
2012
Country
Canada
Website
tidalcloud.com/lightmesh/
Vendor Details
Company Name
Requestor Technologies
Founded
2013
Country
Czech Republic
Website
www.requestor.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes