Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Make sure your users receive the information they seek, no matter the time or location. Integrate LibChat and "Ask Us" features into any website, oversee all social media interactions, and harness your institutional knowledge through a robust ticketing system and FAQ creator. LibAnswers offers a complete solution, complete with in-depth analytics! It's as simple as responding to a ticket or inquiry within LibAnswers, utilizing straightforward point-and-click functions. Utilize Filters across various social media platforms to keep abreast of all ongoing discussions. Mark posts for follow-up actions or removal. LibAnswers equips you with all the tools necessary for effective oversight of social media channels. Employed by countless libraries globally—whether operating independently or within a consortial sharing framework—LibChat stands out as the premier chat reference solution. With extensive chat capabilities, numerous embedding options, and seamless integration of reference and helpdesk processes, LibChat is a clear and wise choice for any organization. Overall, it enhances user engagement and improves support efficiency tremendously.

Description

Constructed from the foundation of LucideaCore technology, SydneyEnterprise empowers you to achieve more, enhancing your capabilities significantly. If you aim to advance your organization’s knowledge management (KM) strategy but feel hindered by your integrated library system (ILS), SydneyEnterprise serves as the optimal solution. It offers a blend of traditional ILS functions such as cataloging, lending, serials, and acquisitions; advanced features like electronic resource management, integration with Active Directory and SharePoint, and multi-branch workflows; along with comprehensive knowledge management tools. These tools enable you to create and publish knowledge repositories outside of the library, conduct federated searches of third-party content, and much more. By streamlining the processes of capturing, organizing, and disseminating knowledge resources, you can establish a single authoritative source for all organizational knowledge. Furthermore, SydneyEnterprise is designed to integrate seamlessly with platforms like SharePoint and Google, and it supports mobile access, empowering end users to engage with resources from any device, wherever they may be. This level of flexibility ensures that your organization's knowledge management efforts are both efficient and effective, driving progress in a rapidly evolving digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Springshare

Website

www.springshare.com

Vendor Details

Company Name

Lucidea

Founded

1989

Country

Canada

Website

lucidea.com

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Alternatives

EPrints Reviews

EPrints

EPrints Services
KnowAll Matrix Reviews

KnowAll Matrix

Bailey Solutions Limited
All My Books Reviews

All My Books

Bolide Software
LibAnswers Reviews

LibAnswers

Springshare
M2L Reviews

M2L

MINISIS
FIRST WebAdmin Reviews

FIRST WebAdmin

FIRST Software Solutions