LibAnswers Reviews

LibAnswers Description

Your users will get the answers they seek, wherever and whenever they want. Embed LibChat and the "Ask Us” widgets to any webpage. Manage all social media communication and take control over your institution's knowledge with a powerful ticketing system. LibAnswers can do it all with detailed statistics! It's as simple as answering a question or answering a ticket in LibAnswers – all one-click operations. To keep track of all active conversations, you can apply filters across any social channel. Flag posts for follow-ups or deletions. LibAnswers provides everything you need to monitor social channels. LibChat is used by thousands of libraries around the world - either in a single or group setting. LibChat is a great choice because of its extensive chat functionality, many embedding options and integrated reference and helpdesk workflows.