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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Description

Enhance your loyalty program by leveraging comprehensive customer insights and innovative personalization strategies that benefit everyone involved. Are you eager to explore the potential outcomes when equipped with the advanced digital tools utilized by leading retailers? Our cutting-edge technology solutions level the competitive landscape, fostering deeper connections with your customers while boosting your revenue. Whether they are shopping in-store, opting for curbside pickup, or requesting home delivery, empower your customers to shop according to their preferences and convenience at any time. Our data-driven and machine-learning solutions provide a clear view of individual customer behaviors, granting you the essential insights needed to cultivate personalized relationships that ensure long-term loyalty and value. By utilizing first-party data and in-depth analytics, we can identify tailored content that resonates with each customer, enabling you to effectively engage them throughout their entire shopping experience. Furthermore, strengthen customer loyalty and enhance engagement by delivering curated recommendations, exclusive offers, and enticing incentives that keep them returning for more. In this way, your loyalty program not only rewards customers but also creates a thriving community around your brand.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Bitly
Criteo
Domo
Emarsys
HubSpot CRM
InMoment
Instagram
Lightspeed Retail
Listrak
LiveRamp
Magento
Oracle Commerce
Ping Identity
Salesforce Marketing Cloud
Shopify
Vero
VidCorp
commercetools

Integrations

BigCommerce
Bitly
Criteo
Domo
Emarsys
HubSpot CRM
InMoment
Instagram
Lightspeed Retail
Listrak
LiveRamp
Magento
Oracle Commerce
Ping Identity
Salesforce Marketing Cloud
Shopify
Vero
VidCorp
commercetools

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lexer

Founded

2008

Country

Australia

Website

lexer.io

Vendor Details

Company Name

Swiftly

Country

United States

Website

www.swiftly.com/retail-tools

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Alternatives

Alternatives

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