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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

LetterFriend provides a unique service for direct mail and handwritten letters, enabling organizations to produce customized, authentically handwritten notes, envelopes, and cards created by skilled writers, rather than relying on automated systems or printed materials, allowing them to effectively penetrate the digital landscape and enhance customer relations, referrals, and overall growth through impactful physical communication. Users can easily upload their contact lists using CSV files or connect through various CRM tools, Zapier, or an API, which facilitates the automation and scaling of their outreach efforts, whether it's for sending thank-you notes, prospecting letters, seasonal greetings, or any other tailored correspondence that is personally addressed, handwritten, and mailed directly from the organization. With a strong focus on human-centered direct mail, LetterFriend employs real writers located in New Jersey to craft each message, resulting in significantly better open and response rates compared to standard printed materials or email campaigns, while also offering a range of customizable features like envelopes, sticky notes, signatures, postcards, and more to suit individual preferences. This service not only stands out for its personal touch but also aims to forge deeper connections between businesses and their clients through the art of handwritten communication.

Description

Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Google Sheets Yes 
HubSpot CRM Yes 
Insightly Yes 
Microsoft Excel Yes 
Oracle CRM On Demand Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
SugarCRM Yes 
Zapier Yes 
Zoho CRM Yes 

Integrations

Microsoft Dynamics 365 Yes 
Google Sheets No 
HubSpot CRM No 
Insightly No 
Microsoft Excel No 
Oracle CRM On Demand No 
SAP Cloud Platform No 
Salesforce No 
SugarCRM No 
Zapier No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LetterFriend

Founded

2010

Country

United States

Website

letterfriend.com

Vendor Details

Company Name

Provaria

Country

Austria

Website

www.proaddon.com/en/addons/procti/

Product Features

Direct Mail Automation

A/B Testing No 
Analytics/Reporting No 
Campaign Management No 
Data Import/Export No 
Delivery Tracking No 
Design Management No 
Event Triggered Mailings No 
List Scrubbing No 
Mailing List Purchasing No 
Mailing Services Integration No 
Pre-made Templates No 
Printing Services Integration No 
Response Alerts No 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

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