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Description
LegalChat stands out from its competitors in the legal services sector primarily due to its scientific approach. We meticulously monitor the subtle elements that can create significant impacts, such as the names and images presented to customers in the chat interface, which can greatly affect both the volume of interactions and the depth of conversations. Our commitment to innovation is driven not by ease of marketing to prospective clients, but by the efficacy of our solutions. We are dedicated to a continuous journey of enhancement as a company, a service provider, and your collaborative ally. Distinctively, LegalChat is the only chat solution designed with the specific requirements of law firms and legal services in mind. Whenever your clients seek more comprehensive information, it is readily available at your fingertips, ensuring you are always equipped to meet their needs. This focus on scientific precision and tailored solutions allows us to foster stronger relationships between law firms and their clientele.
Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
API Access
Has API
API Access
Has API
Integrations
CSS
CakePHP
Drupal
Google Analytics
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
Integrations
CSS
CakePHP
Drupal
Google Analytics
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LegalChat
Country
United States
Website
www.legalchat.com
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php