Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

In this populous world, where connecting with the mass on a personal level can be difficult, LeadsRain comes with the turn-key solutions. It’s state-of-the-art technology offers a glitch-free user experience for a seamless connectivity. Services like the Cloud-based Predictive Dialer provide the most efficient contact center solutions. The Ringless Voicemail service enable the clients to connect with their leads without causing hassles of ringing their phones at unwanted times. The Voice Broadcasting service transmits a recorded message with a press #1 option for further actions. Rich Text Messaging service comes with added features that can embed media and other files to a text message campaign for better engagement and a clearer message. Enjoy our Umbrella Approach, a result-oriented model that ensures that you reach your end goal through our campaign. Take assistance from this lean company, and make your campaigns worthwhile.

Description

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Amazon Lex
Bitrix24
Chatdesk
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
MailChannels
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Plivo
ServiceNow
Sugar Connect
WhatsApp
X (Twitter)
Zapier
Zendesk
Zoho CRM

Integrations

Salesforce
Amazon Lex
Bitrix24
Chatdesk
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
MailChannels
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Plivo
ServiceNow
Sugar Connect
WhatsApp
X (Twitter)
Zapier
Zendesk
Zoho CRM

Pricing Details

1.25¢ Cost / Minute
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LeadsRain

Founded

2012

Country

United States

Website

leadsrain.com/cloud-predictive-dialer

Vendor Details

Company Name

Xenialab

Founded

2007

Country

Italy

Website

www.xcally.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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