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Description
As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency.
LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years.
Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace.
Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist.
The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process.
This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.
Description
VoiceFriend is a cloud-based communication platform that adheres to HIPAA regulations, specifically tailored for organizations that provide care to elderly individuals. Our mission is to enhance the wellbeing of residents, ensure caregivers experience tranquility, strengthen connections with family, and assist staff in their duties. Every day, countless senior living communities, skilled nursing facilities, and PACE programs utilize VoiceFriend’s platform to elevate the quality of care, promote wellness, enhance safety, and boost overall satisfaction. Furthermore, the VoiceFriend platform seamlessly integrates with various systems, including EHRs, property management, and payroll systems, which streamlines data flow and minimizes the time spent on manual data entry, thereby decreasing the likelihood of errors. This level of integration not only enhances operational efficiency but also reinforces our commitment to delivering exceptional care to seniors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LeadGenie
Founded
2022
Website
callleadgenie.com
Vendor Details
Company Name
VoiceFriend
Founded
2006
Country
United States
Website
www.voicefriend.net
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Long Term Care
Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling
Nursing Home
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling
