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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LazyTradie is a subscription-driven AI receptionist and booking solution tailored for trade businesses in Australia. It efficiently manages customer inquiries via phone, SMS, and website chat, collects essential job information, provides answers to common questions, generates quotes based on the specific pricing set by the business, and facilitates the booking or rescheduling of appointments in conjunction with the linked ServiceM8 calendar. In cases of urgent inquiries, it has the capability to escalate matters directly to the tradie and can send out updates and notifications regarding bookings. For businesses looking for enhanced features, premium plans offer staff allocation, increased inquiry handling capacity, and monthly performance analytics. LazyTradie can seamlessly integrate an AI booking assistant into an existing website or offer a standalone website package for an additional fee. Trade businesses benefit from this service as it allows them to handle inquiries and manage appointments effectively while on-site; all customer, job, and scheduling information is synchronized with ServiceM8, enabling businesses to maintain their records effortlessly. Customers can reach out using regular calls, texts, or web chats, eliminating the need for a specialized application. This innovative approach enhances operational efficiency and customer satisfaction in the trade sector.

Description

Otto serves as an AI phone assistant tailored for the hospitality industry, designed to efficiently handle every incoming call, take food orders, manage reservations, and respond to customer inquiries, thereby allowing staff to concentrate on their guests within the establishment. More than just a basic answering service, Otto functions as an always-available digital team member that engages in natural phone conversations, accurately captures comprehensive orders, books tables, addresses frequently asked questions, and escalates more complex issues as necessary. This innovative assistant seamlessly integrates with a venue’s existing phone line and connects with CRM systems, ordering processes, and kitchen workflows, transforming each interaction into a standard operational activity rather than an additional manual chore. Furthermore, Otto can be customized to reflect the unique brand voice of each venue, ensuring that restaurants, cafés, bars, and takeaway establishments deliver a consistent and high-quality customer experience while leveraging the capabilities of AI technology. By incorporating Otto, venues not only enhance efficiency but also foster a stronger connection with their patrons.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ServiceM8 Yes 

Integrations

ServiceM8 No 

Pricing Details

A$299/month
The Solo plan costs A$299/month, and the Business plan for 2–4 staff costs A$499/month. Both prices include GST, are billed month to month, and have no setup fee or lock-in. Every monthly plan includes a basic website. Standalone website packages cost A$699 one time, or A$999 one time with local SEO.
Free Trial Yes 
Free Version Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LazyTradie

Founded

2026

Country

Australia

Website

lazytradie.com.au

Vendor Details

Company Name

Otto

Founded

2025

Country

Australia

Website

callotto.ai/

Product Features

Alternatives

No Alternatives

Alternatives