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ease
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support

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Description

Lattice is the People Platform that 5,000 of the world’s most strategic HR teams use to drive a high performance culture. Purpose built for the age of AI with performance management, engagement, growth, compensation, HRIS and analytics, Lattice's easy-to-use platform allows managers to leverage technology to drive clarity and accountability across their team; provides HR leaders with the insights needed to be a strategic partner to the business; and simplifies HR operations to ensure the administrative fundamentals are done well.

Description

Listen360 equips businesses with vital insights to enhance their decision-making processes and identify which elements of their customer experience require improvement and will yield the greatest impact. By providing real-time notifications about detractors and nightly summaries via email, Listen360 enables you to attentively engage with feedback, react promptly, and nurture customer loyalty that translates into personal endorsements from satisfied clients. Instead of evaluating loyalty based on a singular transaction, Listen360 tracks customer sentiment over an extended period, ensuring that you consistently provide an experience that fosters enduring loyalty and profitability. The Listen360 platform is designed for easy implementation and use across all locations and organizational levels, having successfully generated over 28 million customer insights for more than 40,000 businesses worldwide, ultimately driving growth and customer satisfaction. This comprehensive approach allows businesses to stay ahead of trends and continuously refine their strategies for optimal customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Global Payroll
Blotout
Checkr
Employee Navigator
Gmail
Google Calendar
Greenhouse
Gusto
Jira
Lever
Meltano
Microsoft Azure
Microsoft Teams
Namely
Salesforce
Sequoia
UKG Pro
WorkRamp
Workday HCM
Zenefits

Integrations

ADP Global Payroll
Blotout
Checkr
Employee Navigator
Gmail
Google Calendar
Greenhouse
Gusto
Jira
Lever
Meltano
Microsoft Azure
Microsoft Teams
Namely
Salesforce
Sequoia
UKG Pro
WorkRamp
Workday HCM
Zenefits

Pricing Details

$9/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lattice

Founded

2016

Country

United States

Website

lattice.com

Vendor Details

Company Name

Listen360

Country

United States

Website

www.listen360.com

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Compensation Management

Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

OKR

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

NPS

Alternatives

Alternatives

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