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Description
Latchel streamlines your maintenance inquiries and connects residents with professionals for services like house cleaning, furniture assembly, and emergency assistance. As a unique platform, Latchel merges revenue-enhancing resident amenities with maintenance software, enabling property managers to provide exceptional customer support. By acting as your primary communications team, Latchel helps safeguard your valuable time. This innovative service delights residents with a blend of lifestyle and financial benefits, maintaining an impressive average rating of 4.8 out of 5 stars for resident satisfaction. For the first time, property managers can boost their income through an unparalleled resident amenity while simultaneously enhancing their maintenance offerings within a single platform. Additionally, the platform ensures that 5-star resident reviews are automatically shared across your online profiles, giving your marketing efforts a significant lift. With Latchel's communication team serving as your dedicated customer service center, you can focus on what truly matters. This comprehensive approach not only improves resident engagement but also elevates the overall standard of property management.
Description
fixRAgent is an AI-powered property maintenance triage platform and diagnostic system of record built for multifamily operators, property managers, and enterprise maintenance organizations. By positioning a structured intake layer directly in front of your existing CMMS or property management software, fixRAgent eliminates the massive financial leak caused by blind contractor dispatches and vague tenant maintenance reports.
Instead of relying on unclear phone calls or vague forms, tenants scan an on-site QR code to submit guided photo evidence. fixRAgent’s computer vision engine analyzes the hardware, determines severity by consequence class, identifies probable failure modes, and automatically pushes a structured work order—complete with recommended parts and triage steps—directly into your operational workflow.
Key Platform Capabilities:
Zero-Friction QR Intake: App-free tenant reporting with zero account barriers to eliminate intake friction.
Calibrated Severity Queues: Automatically triages incoming issues into clear severity tiers (Monitor, Fix Soon, Act Today, Urgent) so high-risk items trigger immediate escalation.
Closed-Loop Asset Intelligence: Every diagnosis and technician resolution builds a Visual Property Ledger to track equipment degradation and verify repair outcomes per asset over time.
Universal System Integration: Acts as an invisible diagnostic protocol—ingesting webhooks, emails, and forms, and delivering structured JSON, PDFs, or tickets into your existing CMMS.
Safety-Engineered Emergency Routing: High-risk risks (gas, electrical, structural, water) automatically prioritize direct human contact and shutoff guidance rather than speculative advice.
Stop paying for unnecessary service calls and blind dispatches.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Calendar
Rent Manager
RentRedi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Per active door/unit pricing with pooled diagnostic allowances. Includes access to the QR intake platform, automated triage engine, property ledger, and CMMS integrations.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Latchel
Country
United States
Website
latchel.com
Vendor Details
Company Name
fixRAgent
Founded
2026
Country
United States
Website
fixragent.com
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
