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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.

Description

Vulnify serves as a runtime authorization platform tailored for developers and security teams creating AI agents that interact with tools or APIs. Prior to executing a tool, the agent transmits action metadata—which encompasses details about the agent, the action being taken, the resource involved, the destination, and the count of records—and subsequently receives a decision categorized as ALLOW, REVIEW, or BLOCK, accompanied by a risk score ranging from 0 to 100 along with justifications. Teams have the flexibility to define and test YAML policies via a command-line interface, while also incorporating checks through Node.js or Python SDKs, a REST API, or various adapters compatible with agent frameworks. Additionally, the monitor mode enables the logging of decisions without hindering actions, and in the event that Vulnify becomes unavailable, a fail-closed protocol will prevent actions unless a fail-open setting is established. An audit log that utilizes hash chaining maintains a record of decisions made, with paid subscriptions offering the inclusion of human review processes. Typical applications of Vulnify include overseeing data exports, managing external communications, processing payments, and other actions initiated by agents. It is important to note that Vulnify focuses on evaluating action metadata instead of the actual contents of the records affected, ensuring a streamlined approach to authorization. Overall, this unique system helps enhance security and compliance for AI-driven operations.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

CrewAI No 
Dixa Yes 
Flip Yes 
GitHub No 
Intercom Yes 
Jira No 
LangChain No 
LangGraph No 
Model Context Protocol (MCP) No 
OpenAI Agents SDK No 
Salesforce Yes 
Slack No 
Vercel AI SDK No 
Zendesk Yes 

Integrations

CrewAI Yes 
Dixa No 
Flip No 
GitHub Yes 
Intercom No 
Jira Yes 
LangChain Yes 
LangGraph Yes 
Model Context Protocol (MCP) Yes 
OpenAI Agents SDK Yes 
Salesforce No 
Slack Yes 
Vercel AI SDK Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free plan available
Developer: $0/month for 2 agents, 10,000 evaluated events/month, and 7-day event history; no review queue. Team: $99/month for 10 agents and 250,000 events/month. Business: $499/month for 50 agents and 2,000,000 events/month. Prices are in USD, excluding taxes. No annual plan or overage charge. Enterprise pricing and limits are by contract.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lang.ai

Country

Spain

Website

www.lang.ai/

Vendor Details

Company Name

Vulnify

Country

Brazil

Website

www.vulnify.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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