Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.

Description

Stoatify serves as a secure platform for documents catering to individuals, families, freelancers, teams, and larger enterprises alike. It consolidates various functionalities such as document capture, organization, full-text search, sharing, electronic signatures, workflows, and access management into a single comprehensive solution. Users can store documents in a personal or shared Vault, which is systematically arranged using folders, categories, and tags, while OCR technology enables full-text search capabilities that locate content within scanned files and PDFs. The platform also features rules-based auto-tagging and trigger-driven workflows that streamline repetitive filing processes, alongside built-in e-signatures that utilize reusable templates for convenience. Access permissions are meticulously managed at both the object level with organizational roles and through per-document Access Control Lists (ACLs), all supported by a comprehensive organization-wide audit log. Additionally, a well-documented REST API with scoped API keys facilitates seamless integrations with platforms like Zapier, Make, and n8n, in addition to providing outgoing webhooks. Users can enjoy the flexibility of native applications available on web, iOS, and Android, ensuring that all account data and documents are consistently accessible across devices, enhancing the overall user experience. This unified approach aims to make document management more efficient and user-friendly for everyone involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Dixa
Flip
Intercom
Salesforce
Zendesk

Integrations

Dixa
Flip
Intercom
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lang.ai

Country

Spain

Website

www.lang.ai/

Vendor Details

Company Name

StoatWorks Software Inc.

Founded

2026

Country

Canada

Website

www.stoatify.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Alternatives

LangGraph Reviews

LangGraph

LangChain

Alternatives

OxyDMS Reviews

OxyDMS

SunSmart Global