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Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
Description
Not only does our solution serve as a POS, but it also provides a comprehensive ERP platform tailored specifically for the restaurant sector. It boasts seamless integration with online food ordering services, payment processors, customer relationship management systems, loyalty programs, and accounting tools. Users can opt for hybrid, cloud, or on-premise configurations, ensuring functionality both online and offline without relying on an internet connection. Harness the advantages of analytics and gain immediate access to essential information, empowering your team to make informed, data-driven choices. Our dedicated technical support staff is knowledgeable and consistently available to deliver timely assistance. Rely on our industry expertise, ongoing innovation, and strategic vision to effectively meet the needs of the restaurant business. LUCID Restaurant ERP offers a comprehensive solution for restaurants, chains, bars, and microbreweries, specifically designed to enhance operational efficiency and foster growth. You can select a tailored digital menu that aligns with your brand identity or utilize our contactless food ordering application. Additionally, optional features such as digital invoicing and payment processing are available, allowing for the management of online orders across various brands and locations seamlessly. This solution is crafted to adapt to the evolving demands of the hospitality industry, ensuring that your establishment remains competitive and efficient.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
www.lucidpromis.com/hotel-messenger-software/
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
lucidpos.com
Product Features
Product Features
Cloud Kitchen Management
Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
