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Average Ratings 0 Ratings
Description
The product setup, policy design, underwriting, servicing, and claims management are all flexible and parameter-driven, eliminating the need for any IT programming. It accommodates both unit-linked and traditional product lines for individual and group business, managing the entire policy lifecycle from quotation right through to claims. Additionally, it features automated payment options such as direct credit, telegraphic transfer, or cheque printing for claims and commissions, complete with predefined authorization limits. A double-entry ledger is utilized for all financial transactions, providing detailed margin analysis and a standard automated interface to corporate ledgers. The system supports multiple languages, including Arabic, tailored to user or client preferences for both input screens and outgoing communications, including emails. Furthermore, clients and brokers can independently manage their services online, facilitating straight-through processing for new business. The workflow is enhanced by RAG-rated "to-do" lists for individual operators, allowing for comprehensive monitoring and task management. This creates an efficient ecosystem that not only streamlines operations but also improves user experience significantly.
Description
Quadient® Correspondence is a cloud-based solution that streamlines the management of claims correspondence for insurers. This subscription-based SaaS platform allows users to generate, validate, and send personalized claims documents that meet regulatory standards across both print and digital formats without needing extensive IT support. Tailored specifically for insurance companies aiming to enhance their digital transformation without the financial burden of a comprehensive customer communications management (CCM) system, it empowers business analysts to craft and modify templates efficiently. Claims managers and compliance specialists play a crucial role in editing and approving these templates prior to their deployment. With a user-friendly interface, business professionals can easily create correspondence by selecting relevant templates and tailoring the text within predefined fields. Furthermore, designated personnel are responsible for reviewing and greenlighting the correspondence before it is instantly dispatched via email, PDF, or SMS, ensuring timely communication with customers. The entire process promotes efficiency and compliance while enabling insurers to engage with their clients more effectively.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FIT
Founded
1990
Country
United Kingdom
Website
www.fitltd.com
Vendor Details
Company Name
Quadient
Founded
1924
Country
United Kingdom
Website
po.quadient.com/en/products/quadient-correspondence
Product Features
Insurance Policy
Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management