Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lhost provides an exceptional solution for returning items mistakenly left at resorts. When a hotel discovers a forgotten item, the process of shipping it back can be initiated with just a single click! The guest is promptly notified via email about the found item and receives guidance on selecting the most convenient shipping option for having it sent to their desired location. By utilizing LHOST, hotel staff can streamline their workflow, enhance efficiency, and offer a service that extends beyond the guest's stay. This innovative approach helps cultivate customer loyalty without incurring additional costs for the hotel! The shipping fees are covered by the owner of the forgotten item, who will make payment to LHost upon approving the shipment. With the ability to send lost items globally, guests can specify their preferred destination for delivery. Plus, there's no subscription fee associated with this service, making it an attractive option for hotels. This means both guests and hotel staff can enjoy a hassle-free experience when it comes to retrieving lost belongings.
Description
Front desks can run five day-to-day services in vFound from any browser. A hotel, campus, office or event chooses Lost & Found, Parcels, Checkroom, Equipment or Visitors by venue. Staff photograph found property, scan delivery labels, issue QR checkroom tickets, lend equipment and sign visitors in without installing an app. Guest and staff records share one workspace, team roles and audit history. vFound AI turns photos and labels into draft records, searches for likely matches, translates messages and helps check claims, while staff approve every action. The suite includes unlimited team members and records, CSV reports, signed handovers, public and private guest pages, twelve guest languages, channel alerts, a REST API and signed webhooks. Prices are per product and per venue, billed yearly. The selected products start with one shared 14-day trial after a valid card is added.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Chat
No
Microsoft Teams
No
Slack
No
Zapier
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LHost
Founded
2015
Country
Switzerland
Website
www.lhost.it/&lang=en
Vendor Details
Company Name
vFound
Founded
2019
Country
Canada
Website
vfound.io
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Product Features
Lost and Found
Access Control
Yes
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
No
Document Management
No
Historical Reporting
Yes
Image Recognition
Yes
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
No
Unclaimed Items Management
Yes