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support

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Description

Unlock your unique Leadership DNA! … and transform into the finest version of yourself! Guide with impact Motivate your team Discover through play LEADBACKER sets the benchmark for real-time feedback within organizations that prioritize growth and a culture of learning. LEADBACKER is a valuable resource that gains worth with each utilization—through every setback and recovery, as well as through every accolade and recognition shared via LEADBACKER. LEADBACKER serves as a reliable digital mentor, assisting you in understanding how to cultivate your leadership qualities and achieve the best version of yourself. With LEADBACKER, the journey of self-improvement becomes a rewarding adventure that enhances both personal and professional development.

Description

Mapal's Culture Suite aims to instill sustainable behavioral transformations within hospitality teams, thereby improving both brand reputation and employee performance. This innovative suite provides essential tools that enhance learning and development initiatives, simplify the onboarding process, and ensure compliance is maintained effortlessly. By integrating the Flow Learning management system, it amplifies staff skill enhancement, aligns learning opportunities with real-time feedback and daily responsibilities, and supports career growth for employees, ultimately leading to increased productivity and job satisfaction. Furthermore, the digitalization of compliance processes alleviates the burden of upholding standard operating procedures, making them readily accessible from anywhere, while also saving valuable time through automated deviation management and ongoing refresher training sessions. Trusted by a network of over 2,000 brands across more than 50 countries, the Culture Suite stands as a testament to effective operational solutions. Our ambition is to establish ourselves as the premier hospitality operating system, delivering transformative innovations that facilitate the automation and streamlining of processes through both proprietary and partner-driven solutions. In doing so, we aspire to redefine industry standards and elevate the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha EPOS No 
Bayzat No 
Deliverect No 
Deliveroo No 
Fourth No 
Google Analytics No 
INFOSILEM Academic No 
Logi-Sys No 
Microsoft Dynamics 365 No 
NExTT No 
OfiBarman No 
Oracle MICROS POS No 
Planday No 
Qlik Cloud Analytics No 
Reward Gateway No 
Tripadvisor No 
Uber Eats No 
Yelp No 
Zelty No 
Zoho Analytics No 

Integrations

Aloha EPOS Yes 
Bayzat Yes 
Deliverect Yes 
Deliveroo Yes 
Fourth Yes 
Google Analytics Yes 
INFOSILEM Academic Yes 
Logi-Sys Yes 
Microsoft Dynamics 365 Yes 
NExTT Yes 
OfiBarman Yes 
Oracle MICROS POS Yes 
Planday Yes 
Qlik Cloud Analytics Yes 
Reward Gateway Yes 
Tripadvisor Yes 
Uber Eats Yes 
Yelp Yes 
Zelty Yes 
Zoho Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LEADBACKER

Founded

2018

Country

Austria

Website

www.leadbacker.com/en/

Vendor Details

Company Name

Mapal

Founded

2009

Country

United Kingdom

Website

mapal-os.com/en/solutions/culture-suite

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment Yes 
Employee Awards Yes 
Employee Guides Yes 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

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