Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A staggering 97% of shoppers consult reviews prior to making a purchase decision, and with 90% of individuals placing the same level of trust in online feedback as they do in personal referrals, the importance of accumulating reviews cannot be overstated. You can effortlessly send review requests through SMS or Email, prompting your clients to share their experiences online. Additionally, you'll have the ability to view and respond to all reviews, no matter which platform they appear on. Our user-friendly dashboard allows you to manage your online reputation with ease, providing instant notifications whenever a new review is posted or a feedback form is completed. We’ve consolidated the key components of online reputation management to empower you to shape the perception of your business effectively. With our dashboard, you can not only gather and oversee reviews but also respond to customized feedback while ensuring your business information remains accurate across 50 online directories. We recognize the dedication you put into your business, which is precisely why we aim to return the reins of reputation management to you, enabling you to foster a positive image effortlessly. Taking charge of your online presence is more crucial than ever, and we’re here to support you in that endeavor.
Description
SmartReviews consolidates feedback from various platforms such as websites, SMS, emails, and in-person interactions into one cohesive system. The design of Shrivra SmartReviews is both intuitive and efficient, allowing for a quick setup process that takes just a few minutes. You have the option to utilize an offline survey application to create a feedback kiosk on iOS or Android devices, or you can opt for direct, in-person feedback collection. Once you connect to the internet, all gathered data syncs securely from offline mode. SmartReviews enables you to monitor both the frequency and volume of customer feedback effectively. It serves as an excellent net promoter software, especially when you need to assess customer satisfaction levels. By fostering team collaboration, you can act on feedback directly from the Response Inbox. With insightful reports and detailed analytics at your disposal, you can easily implement actions based on the data received, and you have the flexibility to share these insights via push notifications or email. This comprehensive approach ensures that businesses stay informed and responsive to customer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$300 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kydos
Founded
2018
Country
United States
Website
getkydos.com
Vendor Details
Company Name
Shrivra
Founded
2014
Country
Singapore
Website
shrivra.com/feedback-survey-app
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No