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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.

Description

In the competitive landscape of business and government operations, timing is crucial, particularly for hourly workers whose efficiency hinges on time management. Unfortunately, a prevalent issue arises when employees engage in buddy punching, a practice where one individual clocks in for another, leading to potential losses of up to 3% of gross payroll for employers. While biometric time clocks offer a solution to combat this problem, their high costs and maintenance expenses can be prohibitive, and the reliability of fingerprint biometrics can vary among employees. Fortunately, RightPunch™ presents an effective and budget-friendly alternative. This innovative biometric soft clock seamlessly integrates with well-known workforce management platforms such as UKG/Kronos and ADP. By simply installing the software on a Windows PC or tablet and connecting the biometric device, employers can access an economical means to eradicate buddy punching, ensuring that every second of labor is accurately accounted for and maximizing productivity. With this solution, businesses can enhance their workforce management without incurring significant expenses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365

Integrations

Microsoft 365

Pricing Details

$19.99/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inflectra

Founded

2006

Country

United States

Website

www.inflectra.com

Vendor Details

Company Name

M2SYS Technology

Founded

2001

Country

United States

Website

www.m2sys.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

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