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Average Ratings 0 Ratings
Description
KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.
Description
In the competitive landscape of business and government operations, timing is crucial, particularly for hourly workers whose efficiency hinges on time management. Unfortunately, a prevalent issue arises when employees engage in buddy punching, a practice where one individual clocks in for another, leading to potential losses of up to 3% of gross payroll for employers. While biometric time clocks offer a solution to combat this problem, their high costs and maintenance expenses can be prohibitive, and the reliability of fingerprint biometrics can vary among employees. Fortunately, RightPunch™ presents an effective and budget-friendly alternative. This innovative biometric soft clock seamlessly integrates with well-known workforce management platforms such as UKG/Kronos and ADP. By simply installing the software on a Windows PC or tablet and connecting the biometric device, employers can access an economical means to eradicate buddy punching, ensuring that every second of labor is accurately accounted for and maximizing productivity. With this solution, businesses can enhance their workforce management without incurring significant expenses.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Pricing Details
$19.99/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inflectra
Founded
2006
Country
United States
Website
www.inflectra.com
Vendor Details
Company Name
M2SYS Technology
Founded
2001
Country
United States
Website
www.m2sys.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Time Clock
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking