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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.

Description

Each user will have their own dedicated desktop environment. These environments are 100% secure, cloud-based, and accessible from any device. MyQuickCloud app sharing allows you and your colleagues to share your desktop apps, allowing you both to work on them simultaneously without interruptions. MyQuickCloud enhanced remote accessibility allows you to access your desktop apps from anywhere and on any device. Access your entire desktop, select apps, or create a virtual machine. You can add a server or computer to your cloud to collaborate with other users. Multiple users can work together, without having to see each other's work. With the same login, you can pick up where you left off on your desktop from your mobile device. Our dedicated guide will help you learn more about managed cloud servers. MyQuickCloud is easy to set up online.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365

Integrations

Microsoft 365

Pricing Details

$19.99/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inflectra

Founded

2006

Country

United States

Website

www.inflectra.com

Vendor Details

Company Name

MyQuickCloud

Founded

2006

Country

United Kingdom

Website

www.myquickcloud.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Mobility

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

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