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Description
KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.
Description
Each user will have their own dedicated desktop environment. These environments are 100% secure, cloud-based, and accessible from any device. MyQuickCloud app sharing allows you and your colleagues to share your desktop apps, allowing you both to work on them simultaneously without interruptions. MyQuickCloud enhanced remote accessibility allows you to access your desktop apps from anywhere and on any device. Access your entire desktop, select apps, or create a virtual machine. You can add a server or computer to your cloud to collaborate with other users. Multiple users can work together, without having to see each other's work. With the same login, you can pick up where you left off on your desktop from your mobile device. Our dedicated guide will help you learn more about managed cloud servers. MyQuickCloud is easy to set up online.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Pricing Details
$19.99/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inflectra
Founded
2006
Country
United States
Website
www.inflectra.com
Vendor Details
Company Name
MyQuickCloud
Founded
2006
Country
United Kingdom
Website
www.myquickcloud.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Mobility
App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring