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Description
Streamline customer support through an AI chatbot that utilizes your own content while remaining under your control. Personalize and train Kotae by utilizing data from your website, training documents, and frequently asked questions. Allow Kotae to handle customer inquiries, generating answers based on your proprietary information. Customize Kotae’s look to reflect your brand identity by including your logo, choosing theme colors, and crafting a welcome message. Additionally, you have the option to modify AI-generated responses by setting up a tailored FAQ section. Our technology integrates cutting-edge advancements in chatbot capabilities, employing OpenAI and retrieval-augmented generation techniques. You can further improve Kotae's performance over time by analyzing chat history and integrating additional training materials. Available around the clock, Kotae serves as an intelligent and adaptive assistant to meet your needs. It can support your customers in more than 80 languages, ensuring comprehensive assistance across diverse demographics. Our services are especially beneficial for small businesses, featuring dedicated onboarding support in both Japanese and English to facilitate a smooth transition.
Description
Our intelligent chatbots are crafted to comprehend customer concerns and deliver precise, customized answers promptly. By utilizing AI-powered chatbots, businesses can offer round-the-clock automated customer assistance, significantly shortening response times. These chatbots are adept at identifying customer problems and delivering bespoke solutions to inquiries in real time. Harnessing AI technology allows for immediate insights into customer service workflows, ultimately enhancing customer satisfaction levels. Additionally, customers always have the option to request human support, allowing seamless transitions to live agents when the chatbot's assistance falls short, ensuring a comprehensive support experience. This combination of AI and human interaction creates a robust customer service strategy that can adapt to various needs.
API Access
Has API
API Access
Has API
Integrations
OpenAI
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$24 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kotae
Website
kotae.ai/
Vendor Details
Company Name
ResolveAI
Website
resolveai.co
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant