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Description
Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.
Description
xnPOS serves as a globally adaptable point of sale system tailored specifically to the unique needs of the hospitality sector. This comprehensive, cloud-based solution is centrally managed, ensuring that it delivers enterprise-level scalability, robust security, and high performance. By emphasizing self-service options for guests and enhancing mobility for hotel staff, xnPOS has the potential to transform hotel operations and boost profitability significantly. This innovative system is operational in approximately 50 countries, spanning regions such as North America, Europe, the Middle East, and Asia/Pacific. Features include digital menus and self-ordering capabilities for guests, along with the ability to scale from a single terminal to hundreds, making it versatile for various hotel sizes. It is also fully internationalized, supporting multiple languages to cater to a diverse clientele. The system is designed for high configurability, ensuring a smooth and engaging guest experience. By harnessing automated intelligence and guest profiling, xnPOS maximizes revenue opportunities while providing real-time analytics accessible from any location at any time. Additionally, it offers complete mobile support for enhanced operational efficiency and features a variety of supplementary options like kitchen display systems, kiosks, loyalty programs, and stock management. With an open integration policy, xnPOS boasts an extensive array of third-party integrations, making it a flexible choice for modern hotels. This level of adaptability enables hotels to tailor their services to meet the evolving demands of their guests.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Akash Gupta
Website
www.korimaa.com
Vendor Details
Company Name
Xn protel Systems
Founded
2002
Country
Australia
Website
www.xnpos.net
Product Features
Product Features
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
No
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
