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Description
Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.
Description
Morphic serves as an intelligent assistant designed specifically for Airbnb hosts and small hosting teams looking to streamline their operations. By integrating seamlessly with Airbnb, it leverages data from listings, bookings, and conversations to enhance communication with guests and manage routine hosting tasks effectively. When new guest inquiries arise, they are directed to a feature called Copilot, which provides draft responses and suggested actions for the host's approval. Hosts enjoy the flexibility to transfer specific tasks into Autopilot using straightforward language, while critical decisions regarding refunds, safety concerns, and policy exceptions are retained for host discretion. Additionally, Morphic keeps track of unresolved issues, translates communications, and organizes coordination with cleaners and contractors through WhatsApp, along with sending timely reminders. The assistant is accessible via text or voice on desktop, its mobile app, or WhatsApp, allowing guests to continue their conversations on the Airbnb platform. Notably, there is no need for an additional property-management system or a separate AI subscription to utilize Morphic's features, ensuring that hosts can easily adopt this technology into their workflow. This comprehensive approach makes hosting more efficient, empowering hosts to focus on providing excellent guest experiences.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial
Yes
Free Version
No
Pricing Details
$9.90/listing/month
Launch pricing is $9.90 per connected listing per month; regular pricing is $12 per listing per month. Each listing includes a 21-day free trial with no credit card required. No separate property-management system or external AI subscription is required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Akash Gupta
Website
www.korimaa.com
Vendor Details
Company Name
Morphic
Founded
2025
Country
United States
Website
www.morphicai.io
Product Features
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
