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Description

Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.

Description

Trase is a regulated AI platform designed for sectors like healthcare, government, and enterprise, where trust, security, sovereignty, and predictability are paramount. It offers a robust infrastructure for the deployment of AI agents within actual workflows, featuring a multitude of specialized agents that are ready for immediate production use, along with the necessary systems to maintain oversight on every workflow, decision, and escalation. The operational backbone for these agents is Trase Origin, an operating system specifically engineered to manage, secure, and govern agents across various environments including cloud, on-premises, VPC, and edge, all while ensuring data remains in its original location. Within a unified control plane, Trase and third-party agents benefit from shared policy enforcement, comprehensive monitoring, cost management, defined escalation procedures, and a complete, immutable audit trail. Additionally, it enables deployments that comply with HIPAA and SOC2 standards, while ensuring data residency, privacy, model adaptability, and freedom from vendor lock-in. This multifaceted approach allows organizations to effectively leverage AI while adhering to stringent regulatory requirements.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Amazon Web Services (AWS)
Dialogflow
Drift
Freshservice
Genesys Cloud CX
Genesys Cloud EX
Google Maps
Intercom
Jira
Microsoft 365 Copilot
Microsoft Azure
Microsoft Graph
NiCE CXone Mpower
OpenAI
Stripe
Unblu
Value Innovation Labs Enterprise HRMS
Value Innovation Labs Marketing Automation Platform
Zendesk

Integrations

Amazon Connect
Amazon Web Services (AWS)
Dialogflow
Drift
Freshservice
Genesys Cloud CX
Genesys Cloud EX
Google Maps
Intercom
Jira
Microsoft 365 Copilot
Microsoft Azure
Microsoft Graph
NiCE CXone Mpower
OpenAI
Stripe
Unblu
Value Innovation Labs Enterprise HRMS
Value Innovation Labs Marketing Automation Platform
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kore.ai

Founded

2013

Country

United States

Website

kore.ai

Vendor Details

Company Name

Trase

Founded

2023

Country

United States

Website

www.trase.ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Alternatives

Alternatives

No Alternatives