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ease
features
design
support

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Description

Konnect ERP specializes in both product development and consulting services, dedicated to delivering comprehensive enterprise solutions. The company excels in offering top-notch ERP, business intelligence, HRMS, and CRM solutions tailored for diverse industries. Their products aim to simplify complex challenges by providing practical and effective solutions. With a seasoned team of software experts boasting over 20 years of experience, Konnect ERP has established a strong presence in the enterprise solutions market. The integration capabilities of Konnect ERP ensure seamless data flow between various departments, enhancing overall operational efficiency. Meanwhile, Konnect CRM effectively manages the entire client life cycle, from initial acquisition through to post-sales support. Additionally, Konnect's HRMS streamlines internal human resources functions, automates payroll processes, calculates TDS effortlessly, and maintains comprehensive employee records. Furthermore, Konnect is committed to offering ongoing upgrades and new features at no extra cost, ensuring that their clients always have access to the latest tools and functionalities. This dedication to continuous improvement underlines their commitment to customer satisfaction and long-term partnerships.

Description

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

YouTube
5X
App Store
Axis LMS
Bing
Facebook
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Cloud Platform
Google Play
LinkedIn
Meta Ads
Microsoft Excel
Microsoft Word
Salesforce
WhatsApp
X (Twitter)

Integrations

YouTube
5X
App Store
Axis LMS
Bing
Facebook
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Cloud Platform
Google Play
LinkedIn
Meta Ads
Microsoft Excel
Microsoft Word
Salesforce
WhatsApp
X (Twitter)

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$29 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Konnect ERP

Country

India

Website

konnecterp.com

Vendor Details

Company Name

Konnect Insights

Founded

2014

Country

India

Website

konnectinsights.com

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Konnect HRMS Reviews

Konnect HRMS

Konnect ERP

Alternatives

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Konnect CRM

Konnect ERP
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