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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Konnect CRM software facilitates collaboration among your marketing, sales, and customer service teams, allowing them to exchange information and oversee all interactions with prospects, leads, and customers. This CRM solution is particularly beneficial for sales teams aiming to secure more deals. Many CRM systems fall short in effectiveness as they fail to deliver significant value to sales personnel. In contrast, Konnect CRM distinguishes itself by offering outstanding features and customer support, specifically designed to aid small businesses in achieving greater success. Ideal for small to medium-sized enterprises (SMEs), Konnect CRM simplifies the management of sales processes, enabling quicker deal closures. The platform provides a comprehensive solution for customer relationship management that spans from pre-sales to post-sales stages. Additionally, Konnect CRM empowers businesses to manage customer interactions throughout the entire lifecycle, from initial acquisition to ongoing support. Unique features within Konnect allow companies to effortlessly engage in upselling and cross-selling opportunities while fostering loyalty among their most dedicated customers. By streamlining these processes, Konnect CRM not only enhances sales efficiency but also solidifies customer relationships for long-term growth.

Description

OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Konnect ERP

Country

India

Website

konnecterp.com/crm.php

Vendor Details

Company Name

SunSmart Global

Founded

2004

Country

India

Website

sunsmartglobal.com/oxycrm/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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