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Description
Kognitiv is an online loyalty platform that equips businesses with the necessary technology and logic to effectively create and oversee a rewarding loyalty and rewards initiative. Although it caters to businesses of all sizes, Kognitiv's Software as a Service (SaaS) is particularly designed to address the intricate needs of large enterprises, providing ready-to-use features. It allows for the collection, tracking, and detailed profiling of customer information across various transactions and interactions. This on-demand, web-centric loyalty solution enables companies to pinpoint their most dedicated customers, customize and categorize customer data, and leverage that information for more efficient marketing strategies. Ultimately, Kognitiv empowers businesses to enhance their customer engagement and retention efforts through insightful data utilization.
Description
Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.
API Access
Has API
API Access
Has API
Integrations
ROLLER
VenueSumo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kognitiv
Founded
2008
Country
United States
Website
kognitiv.com
Vendor Details
Company Name
Patch Retention
Founded
2011
Country
United States
Website
patchretention.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management