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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KoalaFeedback is a comprehensive, free platform that streamlines the process of gathering and managing user feedback for B2B businesses. The platform offers a centralized portal where businesses can collect ideas from users, prioritize product features, and maintain transparent communication with customers. Users can vote on and comment about their top feedback, making it easier to understand customer needs and preferences. The platform organizes feedback into categorized boards by product area or feature set, enabling businesses to identify recurring themes and prioritize improvements accordingly. With customizable public roadmaps, KoalaFeedback helps build trust with users by clearly showing what’s planned, what’s in progress, and what’s completed. Additionally, KoalaFeedback allows businesses to personalize the portal by customizing domains, logos, and colors, ensuring a consistent brand experience. This free tool empowers teams to collaborate effectively, manage feedback more efficiently, and deliver better products that users truly value.

Description

Transforming the genuine thoughts and emotions of individuals during their experiences into actionable insights can greatly enhance your organization. Our innovative smiley face surveys not only capture this feedback but also actively engage and motivate users to share their opinions. By collecting “in-the-moment” feedback, we achieve enhanced accuracy and improved response rates. Studies indicate that 86% of consumers are willing to spend more for a superior customer experience. Additionally, our fully customizable feedback kiosks serve as a consistent visual affirmation of your commitment to understanding customer sentiments. The simplicity of our customer feedback surveys makes it easy for users to express their thoughts about their experiences. Utilizing smiley face ratings provides participants with a quick and straightforward method to evaluate your service. Our interactive customer surveys are not only fully accessible but also deliver prompt results, ensuring that you are always in tune with customer needs. Furthermore, our push-button feedback surveys now come with both touch and touchless options to accommodate various preferences.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

ALMobile
Aimsio
Buddy Punch
Kynection KIM
Longview Transfer Pricing
Methvin
Riskcast

Integrations

ALMobile
Aimsio
Buddy Punch
Kynection KIM
Longview Transfer Pricing
Methvin
Riskcast

Pricing Details

$0
Free Trial
Free Version

Pricing Details

£75
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KoalaFeedback

Founded

2025

Country

Netherlands

Website

koalafeedback.com

Vendor Details

Company Name

ViewPoint Feedback

Founded

2001

Country

United Kingdom

Website

www.viewpointfeedback.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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